Privacy policy.
What data we collect, why, and what you can do about it. Last updated 2026-10-17.
Data we collect
Account info you give us (email, name, DOB, gender, country), profile content (photos, bio, languages, observance), verification artifacts (selfie, optional ID via Stripe Identity), and product analytics (page views, app errors).
How you found Ahavah
When you join, we note how you found Ahavah: the website or campaign link that brought you, any invite code you used and your answer if you tell us how you heard about us. We use this only to see which outreach works. Other members never see it.
Measuring our posts and ads
When you join, we tell Meta that a sign-up happened, with a scrambled copy of your email address, your IP address and your browser type, so Meta can tell us which of our posts and ads bring people to Ahavah. If you accept cookies on our public pages, Meta also measures those visits. Nothing inside the app, your profile, matches or messages, is shared with Meta.
Why we collect it
To run the service: show your profile, match you with compatible members, verify identity, prevent abuse, deliver chat, and bill subscriptions.
Stripe Identity (Gold tier)
Government ID + face match is processed by Stripe. Your document stays with Stripe; we only receive a verified-or-not result. We don't store your ID image.
Spotlight
Spotlight features members on the Ahavah Facebook page, Instagram and the weekly community email, only if you opt in. If you do, we share your main profile photo, first name, age and country, and you approve each card before it is posted. You can turn Spotlight off any time in Settings, Privacy; we then remove the card and delete posts we control. Posts on Instagram cannot be removed by us automatically and are removed by hand.
Quick answers
Quick answers are the options you tap on Ahavah's quick questions, and we store each one with your account. Only signed-in members can see them, and only after giving their own answer to the same question. Signed-out visitors never see them, and while your profile is hidden other members do not either. How members answered a question shows only as counts, never names, and only once 5 have answered. When you turn on push notifications, we also store that device's time zone, so a question arrives in your evening and not at night. Your answers are kept until you delete your account and are deleted with it. You can change an answer at any time on your own profile. To have your answers removed without deleting your account, email support@ahavah.app.
Retention
Account data stays until you delete. Deletion is permanent within 30 days. Anonymized aggregate analytics may be retained beyond that.
Your rights
Access, correction, deletion, export. Email support@ahavah.app to exercise any of these; we'll respond within 30 days.
No under-18 use
Ahavah is 18+. We don't knowingly collect data from minors. If you believe a minor has an account, email support@ahavah.app and we'll remove it.
Changes
Material changes are announced in-app or by email. Continued use after a change means you accept the new policy.
Contact
Privacy questions: support@ahavah.app.