Frequently asked
We use a three-tier system. Bronze confirms a real person via selfie + photo cross-check. Silver adds a liveness check to distinguish you from a video. Gold matches a government ID to your face for the highest trust signal.
Verification
Three tiers (Bronze / Silver / Gold). Bronze selfie is required to start matching. Higher tiers add liveness and government-ID checks. Full details and how to start at /verify.
Filters & discovery
Adjust who you see and who sees you via the filter sheet on /discover and the privacy controls in Settings → Privacy.
Account & data
Email change, password, account deletion, and data export live in Settings → Account. Notification preferences in Settings → Notifications.
Safety
Block or report anyone in one tap from their profile. Manage blocked members in Settings → Blocked. Safety controls in Settings → Safety.
Get in touch
For anything else, email admin@ahavah.app. We usually reply the same business day.